Mikron miRemote X
The secured remote platform

Features of miRemote X

  • Secure connection based on OpenVPN standard
  • Relies on secured Cloud for performance and security
  • Certified process in accordance with IEC 62443-4-1
  • Customer is in control to give access to the machine
  • Connection reporting and traffic monitoring
  • PSIRT (Product Security Incident Response Team) monitors vulnerabilities daily
  • Regular security updates of the platform and of the specific devices

Our proposal

A router device, easily installable on your machine, which relies on a secured Cloud platform (Azure Web Services) provides you a secured remote connection between the machine and Mikron, based on OpenVPN Standard. 

Data security is constantly updated, as a core point of the application - in accordance with IEC 62443-4-1 security standards, and daily monitored by a dedicated PSIRT Team (Product Security Incident Response Team).

 secured remote connection between the machine and Mikron

Your benefits

  • Improved connectivity performance
  • Significant reduction of cyberattack and hacking risks
  • Reduced machine downtime - remote troubleshooting
  • Enhanced data security and legitimate remote access 
Mikron miRemote X

Customer Service Contacts

Customer Service
Switzerland, Agno

Mikron Switzerland AG, Agno Division Machining

Via Ginnasio 17
6982 Agno

Phone +41 91 610 61 61
Fax +41 91 610 66 81
service.mag@mikron.com

Office hours: 08.00 – 17.30

Customer Service
Germany, Rottweil

Mikron Germany GmbH

Berner Feld 71
78628 Rottweil

Phone +49 741 5380 200
Fax +49 741 5380 380
service.mro@mikron.com

Office hours: 07.30 – 17.00

Customer Service
USA, Monroe

Mikron Corp. Monroe

200 Main Street
P.O. Box 268
USA-Monroe, CT 06468

Phone +1 203 261 31 00
Fax +1 203 268 47 52
service.mmo@mikron.com

Office hours: 7.30am-5.00pm EST

Customer Service
China, Shanghai

Mikron Industrial Equipment (Shanghai) Co., Ltd - China

Building 4, No.2033 Husong Road
Songjiang District, Shanghai, China
Postal Code: 201601

Phone +86 1592 1577 050
services.mm.msh@mikron.com

Customer Service
USA, Monroe

24h Service line

Outside office hours
Problem reports 24 h, 7 days a week
Phone +41 91 610 63 26

Help us to assist you quickly by having the following information ready: Checklist (PDF)